Resolved on 25 Aug 2026 08:55:45 (UTC+00:00)
Provider issue is fixed and the server is booted.
Monitoring on 25 Aug 2026 08:11:01 (UTC+00:00)
Provider issue is fixed and the server is booted.
In progress on 25 Aug 2026 07:40:50 (UTC+00:00)
A BIOS/BMC firmware bug on our provider's hypervisor is causing system CPUs to remain stuck in a throttled state. A fix is currently being applied, but the host will be offline while the maintenance takes place.